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Easy Returns with SARGEARPLUS, We are committed to your complete 100% satisfaction so our return policy is easy. If for any reason you are not 100% happy with your purchase from simply return it to us in like new condition within 30 days of purchase. We will at your direction refund the full purchase price (less shipping charges) or exchange it for any other stock items of similar value. We cannot refund items that been used. If you need to return an item, you need to return it with all packaging parts as it was shipped to you. Please contact a customer service representative at 703-449-5438. When returning any items please package them carefully as SARGEARPLUS cannot be held responsible for damage done in transit. Please request a RA number for this return. Make sure to send a copy of your invoice along with your return and ship to SARGEARPLUS, Attention Customer Returns Department, 14240 Sullyfield Circle, Suite N, Chantilly, Virginia 20151